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Retail Consulting Solutions


In an ever-evolving market, where customers rule the roost, it is just not enough to simply meet customer needs. Organizations need to go the extra mile to build an innovative and connected shopping experience that exceeds customer expectations and earns their lifetime loyalty. It is time to step into a transformative journey that renders retail businesses more consumer-oriented, personalized and seamlessly connected at all times.

ISYX helps clients deliver engaging, customized and consistent brand experiences across multiple channels, which strengthen customer relationships, drive profitability and enhance competitive advantage. Our disruptive retail solutions like touch screen counters and augmented reality are uniquely designed to offer immersive experiences that re-define brand experience, and turn customers into brand advocates.

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Breaking Boundaries - Online and Offline

Our Service Portfolio

ISYX, with our leading edge solutions enable retailers to increase revenue by delivering exceptional products and memorable buying experiences. By building strong multi-channel marketing and consumer-centric strategies, our solutions and services help our clients transform their retail business into a thriving ecosystem that unlocks huge business potential.

Delivering Smarter Shopping Experience Every Single Time

Our solutions help to segment customers and target them individually with timely, relevant and personalized offers delivered via their preferred channels.

Here’s how:

Retailers can now create in-depth customer profiling by understanding demographics, preferences, propensities, transaction history and social media interactions. Our solutions also make use of advanced analytics and web solutions to detect patterns and derive actionable insights.

Our Solutions

ISYX offers a comprehensive package of retail solutions that makes use of Big Data and Analytics to help our clients meet their business objectives sooner, better and more effectively. We cater to segments spanning across Food, Specialty Retailing, Non-Store Retailing, Fashion, General Merchandise Retailing and Pharma.

Omni-Channel Commerce

Regardless of the vast number of customer touchpoints saturating the market, consumers view brands as one single entity, and rightly so. They want consistent brand experience and accurate information, no matter which channel they choose to interact with the brand. ISYX offers advanced multi-channel enablement solutions to meet business objectives. Our agile solutions help retailers deliver a seamless shopping experience across all customer touch-points be it online or offline.

Our solutions are designed to navigate to the most efficient and affordable paths to fulfilment. Numbers drive our solutions as we extensively use advanced analytics tools to monitor customer patterns and formulate predictive models, Our focus on Big Data allows us to anticipate customers’ wants and understand their preferred channels and also improve processes. We help our clients become more customer-centric, reduce customer acquisition costs, improve accuracy and increase profits.

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Merchandising

Merchandising is all about ensuring that the right products are stocked in the right place, at the right time, in the right quantity and of course at the right price. Retailers need to bridge the gap between planning and execution. They need to be informed about what went amiss and all that they did just right in order to be future-ready. After all, it is of utmost importance to retailers to construct a strong merchandising strategy that induces buying behavior. Our solutions are customized to do just that.

Our merchandise planning and assortment solutions enable multi-channel planning, collaboration, localization and differentiation to help companies increase gross margins, sales volumes and revenues. Our highly advanced analytical and reporting tools gather valuable customer insights that empower clients to understand the pulse of the market, formulate appropriate pricing strategies and take wise business decisions. Our merchandising solutions which focus on consumer data, and analytics help clients to chalk out speedy and accurate processes. Our solutions help clients to become more cost effective and customer-centric.

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Retail Security Solutions

The digital world with all its benefits has also given rise to a huge number of security issues. The need of the hour is to prevent threats and not simply respond. Organizations need to brace up and be prepared for attacks that can compromise their safety and privacy. It is time to be proactive.

Our clients rely on our solutions that create high quality Retail Security and Store Infrastructure. ISYX understands that as touch points increase, so does the risk of security breaches and threats. To combat this, we offer sophisticated technologies that anticipate, detect and respond to unusual and uncalled for activities. ISYX offers one of the most advanced and comprehensive portfolios of security-related services and solutions for the retail industry that adapts to changing regulatory norms, is cost-effective and compliant across the board.

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